O'Reilly logo

Managing Your Library and its Quality by Jarmo Saarti, Núria Balagué

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

15

Further ideas for improving the quality management system

Abstract:

In this chapter the authors present some final observations and reflections based on their own experience hoping that they could be helpful when implementing an ISO 9001 quality system in a library.

Key words

libraries

certification

quality system implementation

ISO 9001

The following is adapted from: Nuria Balagué: ‘Implementing ISO 9000 Standards in a university library. The quality system at the Universitat Autonoma de Barcelona Library System’. In: Education and Research for Marketing and Quality Management in Libraries/La Formation et la Recherce sur le Marketing et la Gestion de la Qualité en Bibliothèque/Colloque Satellite IFLA Satellite Meeting. München: Saur ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required