Alicante Provincial Council Archives, 38
anonymous inequality, 5
Archivo General del Poder Ejecutivo del Estado de México, 38
Arquivo Municipal do Porto, 38


Biblio Valais, 40, 49
Biblioteca de Cultura Artesana, 40
Biblioteca dell’Assemblea Legislativa della Regione Emilia-Romagna, 38
Biblioteca della Regione Piemonte, 38
Biblioteca Ministro Victor Nunes Leal do Supremo Tribunal Federal, 38
Biblioteca Regional de Murcia, 40
Biblioteche Italiane Certificate (BIC), 39
BS5750 standard, 27, 33
BS5750: Implementing ISO9000 in Libraries, 34


calibration, 151
Cantonal Library, 40
case-specific surveys, 156
Centre régional de services aux bibliothèques publiques, 40
certification, 51
certification process, 179–84
audit schedule, 182 ...

Get Managing Your Library and its Quality now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.