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Map the Future of Design for Enhanced Customer Experience by Deepa Prahalad, Ravi Sawhney

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If you liked this Element, you might like the book by Deepa Prahalad and Ravi Sawhney, Predictable Magic: Unleash the Power of Design Strategy to Transform Your Business, 1/e (Wharton School Publishing, ISBN: 978-0-13-702348-6).

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