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Mapping Workflows and Managing Knowledge by John L. Kmetz

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Appendix 1

A Brief Summary of the NAVAIR Study

Figure A1.1 shows a high-level descriptive diagram of a complex repair process, used to capture the flow of materials in the repair cycle for aviation electronics (“avionics”) in the U.S. Naval Air Force (technically the Naval Air Systems Command, or NAVAIR), which has much to do with the development of WFMA as covered in this book. Each of the blocks in this diagram is a high-level view of a great deal of detailed activity in different physical units on an aircraft carrier or at a shore base.

Appx-f01.eps

Figure A1.1. The avionics repair cycle in the U.S. navy aircraft intermediate maintenance department (AIMD). ...

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