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Mapping Workflows and Managing Knowledge by John L. Kmetz

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Chapter 6

WFMA and Dynamic Modeling

Introduction

This short chapter introduces the reader to the next step in WFMA (or perhaps a step beyond), and a step which will probably be part of the future for many forward-thinking readers. This to use the static models of a workflow map as produced by the Kmetz method covered in Chapters 3 and 4 to prepare a dynamic model of the workflow. This is more than simply a minor progression from a workflow map for reasons we will see below.

The concept of dynamic modeling is not new, and there are several classic studies in which the technique has been applied to produce very interesting results. Two of the best of these are articles published by Roger Hall on the decline and eventual failure of the old Saturday ...

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