Chapter 13

Perfecting Prompts for Conversational Interfaces

IN THIS CHAPTER

Bullet Working with use cases in conversational interfaces

Bullet Creating and revising AI prompts to get the results you want

Bullet Avoiding bias in your prompts

Bullet Getting help from prompt design apps

Bullet Following some tips for prompt creation

On November 30th, 2022, OpenAI — an artificial intelligence (AI) research laboratory — launched a beta version of the AI conversational interface named ChatGPT. ChatGPT represented a new paradigm for humans interacting with technology, a paradigm anchored in the ability to communicate with a computer by using everyday language (also known as natural language processing, NLP) to get detailed, specific responses in real time. ChatGPT quickly became the fastest growing application in history (at the time) with 100 million active users signed up by January 2023.

ChatGPT appeared to have a brain of its own that went beyond chatting and answering simple questions. For example, it could edit e-mails, ...

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