Senior Acquisitions Editor: Willem Knibee
Development Editor: Dick Margulis
Technical Editor: Tony DiMartino
Production Editor: Christine O'Connor
Copy Editor: Judy Flynn
Editorial Manager: Pete Gaughan
Production Manager: Tim Tate
Vice President and Executive Group Publisher: Richard Swadley
Vice President and Publisher: Neil Edde
Book Designers: Maureen Forys, Happenstance Type-O-Rama and Judy Fung
Proofreaders: Louise Watson and Jennifer Bennett, Word One New York
Indexer: Robert Swanson
Project Coordinator, Cover: Katherine Crocker
Cover Designer: Ryan Sneed
Cover Image: NBBJ
Copyright © 2012 by John Wiley & Sons, Inc., Indianapolis, Indiana
Published simultaneously in Canada
ISBN: 978-1-118-17408-1
ISBN: 978-1-118-22700-8 (ebk.)
ISBN: 978-1-118-824009-0 (ebk.)
ISBN: 978-1-118-26469-0 (ebk.)
No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) ...