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Mastering Digital Business - How powerful combinations of disruptive technologies are enabling the next wave of digital transformation

Book Description

Today, companies worldwide are applying digital transformation to redesign traditional business models and strategies in the context of new disruptive technologies, digitally-savvy consumers, and our globally connected society. This strategic guide for business and IT executives focuses on how today’s most disruptive technologies (including social, mobile, analytics, cloud, wearables, intelligent automation, robotics, and the IoT) can be applied in powerful combinations, together with platform business models, mastery of digital services, and leading practices in corporate innovation, to help you develop and execute your digital strategies for competitive advantage. -- ''The digital transformation, based on vast data from cheap sensors and cloud intelligence, will enable new business models, new strategies, and new empires in all industries. Using insight and case studies, Mastering Digital Business does a superb job guiding us through the changes coming, and helping us think through not only new product and logistics strategies, but how management itself must evolve to thrive in the coming decades.'' R. Preston McAfee, Microsoft, Chief Economist. --- ''By their very nature, transformations require disruptive changes. Digital transformations requires companies to be in a state of constant change. Mastering Digital Business shows that successful digital transformation goes beyond leading edge technology to include disruptive business models, redesigned processes, and – most importantly –cultural change.'' Jonathan Becher, SAP, Chief Digital Officer --- ''Mastering Digital Businesses is a highly topical book and a must read for both business and IT executives looking to come out on top by leveraging disruptive technologies. Nick is a brilliant writer and in this book he combines case studies with in-depth analysis to provide valuable insights for digital leaders. The importance for traditional players to swiftly move towards a more agile and flexible digital environment while blending the 'new' with the 'old' can't be understated and Nick takes the reader through a straightforward thought process for how to do this successfully.'' Robert Eriksson, Lloyds Banking Group, Head of Engineering, Digital & Transformation ---

Table of Contents

  1. Front Cover
  2. Half-Title Page
  3. BCS, THE CHARTERED INSTITUTE FOR IT
  4. Title Page
  5. Copyright Page
  6. Dedication Page
  7. Contents
  8. List of figures
  9. List of tables
  10. Author
  11. Acknowledgements
  12. Abbreviations
  13. INTRODUCTION
  14. PART I INSIGHT – SETTING YOUR DIGITAL TRANSFORMATION VISION
  15. 1. DESIGNING YOUR DIGITAL BUSINESS STRATEGY AND VISION
  16. The art of the possible: the hidden disruption of digital business models
  17. Analysing the disruption: how digital disrupts the five forces of industry competition
  18. Preparing for the digital disruption that’s coming to your industry
  19. 2. RE-THINKING AND RE-DESIGNING YOUR BUSINESS MODELS AND PROCESSES
  20. Re-thinking and re-designing business models
  21. Re-thinking and re-designing business processes
  22. 3. MAXIMISING THE POTENTIAL OF TODAY’S DISRUPTIVE TECHNOLOGIES FOR DIGITAL BUSINESS
  23. SMAC and the evolution of IT
  24. Beyond SMAC: the new platform for digital business
  25. 4. THE NEW PLATFORM ECOSYSTEM FOR DIGITAL BUSINESS
  26. Exploiting the power of technology combinations
  27. Exploiting the power of ecosystem business models
  28. PART II PLANNING – LEADING AND ORGANISING FOR DIGITAL TRANSFORMATION
  29. 5. ORGANISING AND ADAPTING CORPORATE INNOVATION PROCESSES FOR DIGITAL TRANSFORMATION
  30. The five critical pillars of innovation management capability
  31. Adapting innovation programmes for digital transformation
  32. 6. IDENTIFYING AND PRIORITISING OPPORTUNITIES WITH INNOVATION WORKSHOPS
  33. Setting the rhythm of digital innovation: event-based and ongoing ideation
  34. Planning your Innovation Workshop
  35. Keeping it lean
  36. 7. TIMING YOUR MOVE BASED ON TECHNOLOGY MATURITY
  37. Timing your move into disruptive technologies
  38. The three waves of disruptive technology adoption
  39. PART III ACTION – DIGITAL TRANSFORMATION STRATEGIES FOR SPECIFIC TARGET BUSINESS OUTCOMES
  40. 8. ENHANCING THE DIGITAL CUSTOMER EXPERIENCE
  41. Strategic levers for the digital customer experience
  42. Bringing it all together: The Digital Customer Experience Bill of Rights
  43. 9. TRANSFORMING THE DIGITAL WORKPLACE
  44. Instrumenting the human and socialising the machine
  45. 10. GAINING INSIGHTS FROM ANALYTICS
  46. Board-level use cases for big data analytics
  47. Data strategies
  48. Data architecture
  49. 11. OPTIMISING DIGITAL INFRASTRUCTURE AND SIMPLIFYING MANAGEMENT
  50. Emerging requirements for the future data centre
  51. Implementing the future data centre
  52. PART IV ROADMAP – TAKING AN AGILE JOURNEY TO THE NEW PLATFORM ECOSYSTEM
  53. 12. MASTERING THE DIGITAL SERVICES LIFECYCLE AND SPEEDING TIME TO MARKET
  54. 13. THE AGILE JOURNEY TO THE NEW PLATFORM
  55. Assessing your digital transformation maturity
  56. Conclusion
  57. Appendix
  58. References
  59. Index
  60. Back Cover