2 RE-THINKING AND RE-DESIGNING YOUR BUSINESS MODELS AND PROCESSES

The reason why it is so difficult for existing firms to capitalize on disruptive innovations is that their processes and their business model that make them good at the existing business actually make them bad at competing for the disruption.

Clayton Christensen1

Some of the most exciting opportunities for digital transformation relate to re-thinking and re-designing business models as well as re-thinking and re-designing the underlying business processes that define how these new digital business models operate, how value gets exchanged, how digital products and services are delivered, and how work gets done.

In terms of re-thinking and re-designing business models, we’ll ...

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