Bob Maurer is a clinical psychologist on the faculty of the UCLA and the University of Washington School of Medicine. He is also the Director of Behavioral Science for the Family Medicine Residency in Spokane, Washington. He has served as a consultant to Walt Disney Studios, the U.S. Navy and Air Force, Four Seasons Hotels, and Habitat for Humanity. His book on creativity and change, One Small Step Can Change Your Life, is available in 16 languages. His lectures and workshops provide audiences with tools for creating and sustaining excellence in health, relationships, and career. Dr. Maurer can be contacted at www.scienceofexcellence.com.

Michelle Gifford, MA, CCC-SLP, is a clinical speech language pathologist in private practice ...

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