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Mastering IT Project Management by Murali Chemuturi

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9

Quality Assurance in IT Project Management

Introduction

Quality assurance refers to all the activities that are performed to ensure quality in project deliveries. Quality assurance is a large topic on which many books are written. As such, this chapter simply represents an overview of the activities relevant to IT project management.

Quality is generally defined as fitness for use with the critical words fitness and use to be elaborated separately for each scenario. Fitness refers to the robustness of the product and the limits of what it can ...

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