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Mastering LOB Development for Silverlight 5: A Case Study in Action by Rocío Serrano, Braulio Díez

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Reporting bugs

We are now able to log exception and debug information, but finally the developers and testers must get this information.

One option is to use the service logger from the Entity Library. However, this is too much information and our customers will probably not be happy when they notice that we are collecting information about the usage of the application.

Therefore, it is a better idea to show a dialog when the application is crashing and display a button with which the user can send a report to our service.

This report must be sent to different targets. We want to send an e-mail to the head of the testing team and also want to create a new work item in our bug report system.

Architecture

The system is implemented using WCF. The server ...

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