In past years, one of the banes of using Magento was customizing outgoing e-mails sent to your customers for orders, invoices, site registrations, and so on. It was truly a painful experience.
With Magento today, administrators have it much, much easier. You can quickly and easily create multiple versions of e-mails with different styles and content. Let's go through the process of creating an alternative version of the order confirmation e-mail and assigning it to one of our Stores.