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Scenario

Roy is very happy with the mobile and tablet previews available for the account form and wishes to configure the Dynamics 365 application for phones on his Android device and to connect it to his organization's Dynamics 365 online instance.

Navigate to the Play Store application on your Android phone and search for dynamics crm—you will be presented with multiple applications on Dynamics CRM:

Select Dynamics 365 for Phones and click Install:

Certain permissions need to be given before the Dynamics CRM for Phones application will ...

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