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Mastering Microsoft Lync Server 2013 by Nathan Winters, Keith Hanna

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Chapter 12

Troubleshooting

In an ideal world, every system would work perfectly as soon as it was installed and would continue to work until decommissioned. As we all know, this is never the case, and quite often the simple things (typically, the ones assumed to be correct) are what cause us problems. In this chapter we will explore the tools available to troubleshoot Lync.

There are some differences between Lync Server 2013 and its predecessor Lync Server 2010, but you still need to make sure the simple things are correct before you can progress to the complex areas—and with the many integration points that Lync provides with third-party hardware (gateways, devices, and so on), as well as its strong integration points with the underlying infrastructure, ...

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