To recap, we want to create a system whereby a switchboard receives SMS messages and passes them along to service representatives running a conversational interface on their local laptop or similar. This client is defined in the thankyou repository, and will look like this:
Here, we see the message history the switchboard manages, and the interface for sending back responses. Importantly, there are icons indicating the sentiment (the winking happiness, the sad anger), of the messages as well as their timestamp in a human readable format (a few seconds ago). The goal for thankyou will be to catch incoming (and outgoing) ...
