How to choose the best response

When a threat turns into an incident, it will generate a response. The incident will come down to be variations on: loss of premises, staff, equipment, systems, a production line, key suppliers or outsourced activity. The business survival plan formulates those responses. The importance of each response is a mix of the results of the business impact assessment and the sum of the likelihood of the threats associated with it.

One of the lessons of the London bombings in July 2005 was that the firms which were able to respond best had concentrated their business recovery on impacts and decision making, rather than the nature of a disruption and its possible causes. As a result, following a more ...

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