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Mastering ServiceNow - Second Edition by Martin Wood

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Building homepages

When you log in to ServiceNow, the first thing you see is a homepage. These are built out of reports. They are often used as dashboards, providing a quick overview- perhaps showing high-priority tasks or SLAs that have been missed. It is how you get multiple reports on the same page.

A homepage is organized through a layout. A homepage is made up of dropzones-areas that items can be added to. The vast majority of homepages use the same layout, with a header, two columns, and a footer. This design uses HTML tables to position the elements.

Tip

You can make your own custom layouts using Jelly. Check out the product documentation for more:https://docs.servicenow.com/bundle/helsinki-servicenow-platform/page/administer/homepage-administration/concept/c_CustomLayouts.html ...

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