O'Reilly logo

Mastering ServiceNow - Second Edition by Martin Wood

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Going through other logs

In our journey through ServiceNow, we've already used several tables that are useful for finding out what is happening. Of course, you can use the techniques shown in other chapters to better get at this data: create scheduled reports and receive information via e-mail or put filters of the tables on a home page so that you are aware of issues quickly.

Tip

ServiceNow provides an overview homepage that collects some of these items together already. Select one of the ServiceNow Slow Performance homepages.

Some of the logs you may want to use are as follows:

  • The event log (which can be found by navigating to System Policy > Events > Event Log), which was first discussed in Chapter 6, Events, Notifications, and Reporting, stores ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required