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Mastering ServiceNow by Martin Wood

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Building homepages

When you log in to ServiceNow, the first thing you see is a homepage. These are built out of reports. They are often used as dashboards, giving a quick overview of the situation: perhaps showing high-priority tasks or SLAs that have been missed. It is the way to have multiple reports on the same page.

A homepage is organized through a layout. A homepage is made up of dropzones—areas that items can be added to. This can be seen in the following screenshot. The vast majority of homepages use the same layout, with a header, two columns, and a footer. This design uses HTML tables to position the elements.

Building homepages

Tip

Layouts are also used by ...

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