Mastering Skype for Business 2015

Chapter 13 Archiving and Monitoring

Any company facing the world of compliance will probably need to account not only for who is instant messaging with whom and when but also for the content of those messages. This is where the Archiving role comes into play.

Its partner role is the Monitoring role. Neither Archiving nor Monitoring is a dedicated role in Skype for Business, but both rely on separate databases for storage and are defined within the topology. As such, it’s easiest to continue to think of them as roles. Monitoring is often associated with service availability up/down reporting capabilities, but the Skype for Business Server 2015 Monitoring role is responsible for the quality-based call monitoring as well as the call detail recording ...