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Mastering Skype for Business 2015 by Keith Hanna

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Chapter 16 Getting Started with Voice

Lync Server 2010 on its release was targeted as a match (and replacement) for most PBXs, providing what was considered to be fully fledged voice capability to the users via both the Lync Communicator client and the desktop phone device. Lync Server 2013 expanded on the capabilities.

Skype for Business Server 2015 takes more of a “consolidation” approach. It doesn’t introduce significant new features, at least not in the Release to Manufacture (RTM) code, but it improves resilience and operations.

In this chapter, we’ll cover how the Enterprise Voice capabilities are managed, providing voice services to the user.

Because users’ expectations for voice have increased to be on par with PBX, this is important. ...

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