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Mastering Social Media Mining with R by Vikram Garg, Sharan Kumar Ravindran

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Twitter sentiment analysis

Depending on the objective, and based on the functionality to search any type of tweets from the public timeline, one can always collect the required corpus. For example, you may want to learn about customer satisfaction levels with various cab services, which are up and coming in the Indian market. These start-ups are offering various discounts and coupons to attract customers, but at the end of the day, the service quality determines the business of any organization. These start-ups are constantly promoting themselves on various social media websites. Customers are showing various sentiments on the same platform.

Let's target the following:

  • Meru Cabs: A radio cabs service based in Mumbai, India, launched in 2007
  • Ola Cabs ...

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