“We are what we repeatedly do. Excellence then, is not an act, but a habit.” [Will Durant]
Culture connects. Accordingly, people align best when they are connected by a common culture. Therefore, let us begin our conquest of Business–Technology alignment (BITA) with a victory over the culture dimension.
Culture is the foundation on which the collective identity of a group—which could be a community or a corporation—is built. It arises from a set of fundamental beliefs that are consciously, consistently, and collectively demonstrated by members of the group in their thinking and behavior. That is why companies have a belief system, which prescribes a code of conduct—for example, putting the customer first, conducting ...
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