“An organization is nothing more than the collective capacity of its people to create value.”
In a survey at a leading banking and financial services corporation, respondents were asked to identify the biggest problem that they faced in dealing with the Technology department. Options included competency, business awareness, prioritization, future readiness, and sense of urgency. The result? None of the Above (NOTA). Surprisingly, what came out on top was “finding and getting to the right person” in the Technology function. While the extent may vary, this is a common gripe across companies. In my interactions with Business folks from various organizations, I learned that most people were vaguely aware of the function ...
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