1. Covey, S.R. 1989. The Seven Habits of Highly Effective People. FreePress.
2. Robert, S.K., and Norton, D.P. 1996. The Balanced Score Card. Harvard Business Review Press.
3. Pachory, A. 2019. Aligning Technology with Business for Digital Transformation. New York, NY: Business Express Press/Momentum Press.
4. Collins, J. 2001. Good to Great. HarperCollins.
5. About FedEx. 2018. Time Flies: FedEx Timeline https://about.van.fedex.com
6. de Bono, E. 2017. The Six Thinking Hats. London, UK: Penguin Books Ltd.
7. de Bono, E. 2016. Lateral Thinking. London, UK: Penguin Books Ltd.
8. There are several sources on the web for “7 leadership qualities of Eagles.” No clear originator could be attributed. Examples: Carla Ibanzo, 7 powerful life ...
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