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Mastering the Art of Feedback—Business Skills by Mary Steinberg, Pamela Largent, Holly DeForest

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Chapter . Job Aid

Feedback Action Plans

Take the opportunity to put what you have learned into action. Two action plans outline processes for giving and receiving feedback. Each plan ends with an assessment for you to take notes on how the exchange went.

Action Plan for Giving Feedback

Apply the feedback process and its elements when you want to give feedback. Answer the following questions as completely as you can on a blank sheet of paper.

The Situation

Describe the current situation that you want to give feedback about.

The Feedback Process

  • Who is the intended receiver for the feedback?

  • What is the information you wish to have an exchange about?

The Feedback Elements

  • Describe how you can show consideration for the receiver.

  • Do you feel confident in your ...

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