3. Scoping the Business Problem

in which we establish a definition of the business area to be changed, thereby ensuring that the project team has a clear vision of what their project is meant to achieve

Let’s revisit our fundamental premise: If a piece of software (or any device or service) is to be built, it must be optimally valuable to its owner.

From this statement, you can safely infer that if you are to know what is optimally valuable, you must firstly determine what the owner is actually doing, who he is doing it with or for, and why he wants to do it. To put that another way: What are the scope, stakeholders, and goals? Hold that thought—we will come back to it in a moment.

In the Volere process model, as shown in Figure 3.1, the first ...

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