Book description
This third edition of the best-selling resource Mastering Virtual Teams offers a toolkit for leaders and members of virtual teams. The revised and expanded edition includes a CD-ROM with useful resources that allow virtual teams to access and use the book's checklists, assessments, and other practical tools quickly and easily. Deborah L. Durate and Nancy Tennant Snyder include updated guidelines, strategies, and best practices for working effectively with virtual teams across time and distance to see a project through. The useful tools, exercises, and real-life examples show how anyone can master the unique dynamics of virtual team participation in an environment where the old rules no longer apply.
Table of contents
- Copyright
- Checklists
- Checklists and Tables on the CD-ROM
- Preface
- The Authors
-
One. Understanding Virtual Teams
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One. Critical Success Factors for Virtual Teams
- Types of Virtual Teams
- The Complexity of the Virtual Environment
- Critical Success Factors for Virtual Teams
- Points to Remember
- Two. Crossing Technical Boundaries
- Three. Crossing Cultural Boundaries
-
One. Critical Success Factors for Virtual Teams
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Two. Creating Virtual Teams
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Four. Myths and Realities of Leading Virtual Teams
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Myths Regarding Virtual Teams
- Myth 1: Virtual Team Members Don’t Need Attention
- Competence 1: Performance Management and Coaching
- Developmental Actions
- Myth 2: The Added Complexity of Using Technology to Mediate Communication and Collaboration over Time, Distance, and Organizations Is Greatly Exaggerated
- Competence 2: Appropriate Use of Information Technology
- Developmental Actions
- Myth 3: The Leader of a Cross-Cultural Virtual Team Needs to Speak Several Languages, Have Lived in Other Countries, or Have Worked in Different Functions
- Competence 3: Managing Across Cultures
- Developmental Actions
- Myth 4: When You Can’t See People on a Regular Basis, It Is Difficult to Help Them with Current Assignments and Career Progression
- Competence 4: Aiding in Team Members’ Career Development and Transition
- Developmental Actions
- Myth 5: Building Trust Is Unimportant in Virtual Teamwork
- Competence 5: Building and Maintaining Trust
- Developmental Actions
- Myth 6: Networking Matters Less in a Virtual Environment; It Is Only About Results
- Competence 6: Networking
- Developmental Actions
- Myth 7: Every Aspect of Virtual Teams Should Be Planned, Organized, and Controlled So That There Are No Surprises
- Competence 7: Developing and Adapting Standard Team Processes
- Developmental Actions
- Evaluating Competence for Selection and Development
- Developing Expertise
- Near Virtual Disaster
- Points to Remember
-
Myths Regarding Virtual Teams
-
Five. Starting a Virtual Team
- Step 1: Identify Team Sponsors, Stakeholders, and Champions
- Step 2: Developing a Team Charter
- Step 3: Selecting Team Members
- Step 4: Contacting Team Members
- Step 5: Conducting a Team Orientation Session
- Step 6: Developing Team Processes
- Steps for Existing Teams
- Time Frame for the Orientation Process
- Near Virtual Disaster
- Points to Remember
- Six. Team Member Roles and Competencies
- Seven. Building Trust in Virtual Teams
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Four. Myths and Realities of Leading Virtual Teams
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Three. Mastering Virtual Teams
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Eight. Virtual Team Meetings
- Who Does What in a Virtual Meeting: Four Roles
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What Is Done in a Virtual Meeting: Three Activities
- Selecting the Technology and Type of Interaction
- Planning for “People Issues”
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Developing an Agenda and Facilitating the Use of Technology
- What Is Known
- Planning the Agenda and Linking Technology to Specific Agenda Items
- Using Technology to Maximize the Contribution of Every Team Member
- Using Agenda Topics and Subtopics to Manage Interaction
- Achieving a Balance Between Formality and Informality
- Varying Interaction Styles
- Actively Facilitating Meetings
- Adopting Best Practices for Meetings Using Different Technological Techniques
- Near Virtual Disaster
- Points to Remember
- Nine. Virtual Team Dynamics
- Ten. Working Adaptively
- Notes
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Further Reading
- How to Use the Accompanying CD-ROM
-
Eight. Virtual Team Meetings
Product information
- Title: Mastering Virtual Teams: Strategies, Tools, and Techniques That Succeed, Third Edition
- Author(s):
- Release date: April 2006
- Publisher(s): Wiley
- ISBN: 9780787982805
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