Zabbix will search for custom alert scripts in the directory specified by
AlertScriptsPath in the
zabbix_server.conf file. In the case of a default install, this would be
This is where we will put our script called
rt_mkticket.py. The Zabbix action we configured earlier will call this script with the following three arguments, in order:
As we have seen, the content of the subject and the message are defined in the action operation and depend on the specifics of the event triggering action. The recipient is defined in the media type configuration of the user receiving the message, and it is usually an e-mail address. In our case, it will be the ...