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Mastering Zendesk by Cedric F. Jacob

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Summary

In this chapter, you learned how to troubleshoot our Zendesk setup. We also looked at different ways that we can help third parties to understand our exact issue, which should result in faster support.

Over time, you will become better at spotting the cause of a problem within your setup. Do not become discouraged and never quash the idea of contacting Zendesk's support team.

In the next chapter, we will look at a range of tips and tricks that I have collected over my years of working with Zendesk.

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