In the previous chapter, we quickly touched on how we can extend capabilities of Zoho CRM by integrating it with other Zoho apps. For instance, by integrating CRM with Zoho Campaigns you can use the power of a robust email marketing tool to engage with your prospects and your customers.
The previous chapter was solely focused on marketing and integrating with apps that can boost your marketing efforts. Similarly, you can connect Zoho CRM to other apps in Zoho suite and extend its capabilities in different areas, such as finance, project management, and document management. ...