O'Reilly logo

Maximize Your Investment: 10 Key Strategies for Effective Packaged Software Implementations by Grady Brett Beaubouef

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Understanding Business solution maturity

I do not claim to be a business process management scholar, but allow me to set up some basic premises that we can use as a foundation for our discussion. Broadly, there are three levels of maturity for a business process:

Maturity Level

Description

Initial

The business process can support an execution level where a limited competency can be supported. Key characteristics include inconsistent business activities across different localities, incomplete business process documentation, high error rate, silo technology, and high process costs. Knowledge management is informal at best.

Best Practices

The business process can support an execution level where industry best practices are supported. Key characteristics ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required