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Maximizing Project Success through Human Performance

Book Description

Acquire the leadership skills that are the hallmark of the successful project manager!

Project management is often defined by processes and methodology, but projects are accomplished by people. Successfully leading those people is the core of a project manager's job. Even the seasoned project manager will encounter situations that present unique leadership challenges.

Bernardo Tirado offers a clear path to help develop leadership skills within the project management framework. Using a hands-on, practical approach, he presents a model for taking any project manager's leadership skills to the next level. His model focuses on techniques to develop and apply three areas of awareness—self-awareness, awareness of team dynamics, and organizational or “political” awareness. The first three parts of the book provide tools for understanding and influencing behavior and the last part brings the three types of awareness together in a case study.

Exercises throughout make the book interactive and offer a continual assessment of the reader's progress.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright
  4. About the Author
  5. Contents
  6. Preface
  7. Chapter 1 Introduction to Business Psychology
  8. PART 1 Individual: Your Behaviors That May
    1. Chapter 2 Understanding Sense of Self
      1. Psychometric Evaluation: How You Make Decisions
      2. 360 Degree Feedback: How Others Perceive You
    2. Chapter 3 Creating a Consistent Brand
      1. First Impressions
      2. Building “Brand You”
    3. Chapter 4 Building Advocates
      1. Applying the Advocacy Model
      2. Building a Strategy for Unknowns
      3. Building a Strategy for Averters
      4. Building a Strategy for Detesters
      5. Building a Strategy for Corresponders
      6. Creating an Advocacy Action Plan
    4. Chapter 5 Profiling People at Work—Unconscious Behavior at the Individual Level
      1. Kinesics
      2. Acoustic Phonetics
      3. Cues For Stress
  9. PART 2 Team: Unconscious and Conscious Behaviors That Can Compromise Project Success
    1. Chapter 6 Understanding Power Dynamics—Unconscious Behavior at the Group Level
      1. The Power Seat
      2. Group Dynamics
      3. Applying Group Dynamics
    2. Chapter 7 Project Management Leadership
      1. Differences Between Leadership and Management
      2. The Top Ten Leadership Styles
    3. Chapter 8 Building a High-Performance Team
      1. Types of Teams
      2. Ideal Team Size
      3. Characteristics of High-Performance Teams
    4. Chapter 9 Using SWOT Analysis to Reorganize Your Existing Team
      1. Analyzing the Team
      2. Creating Subteams
  10. PART 3 Organization: Behaviors That Can Jeopardize Your Project
    1. Chapter 10 Navigating Organizational Politics
      1. The Power/Interest Grid
      2. Identifying Informal Influencers
    2. Chapter 11 Determining Organizational Readiness
      1. The Desired Change
      2. The Current State in Relation to the Desired Change
      3. Determine Impact on End Users
  11. PART 4 Project: Bringing It All Together
    1. Chapter 12 Case Study
      1. Background
      2. The Project
      3. Conclusion
  12. Index