CHAPTER 1
Introduction to Business Psychology
The discipline of business psychology, also known as industrial psychology, originated with the U.S. military, which wanted to know whether they had the right soldiers in the right jobs, and it evolved from psychologists administering psychometric tests to recruits to the development of human relations models where employees were the focal point. If you’ve been in the workplace for long enough, you may have noticed that how you work today is quite different from how you worked ten years ago. There has been a shift in how people perform work. For example, beginning in the 1990s during the dot-com boom, ...
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