CHAPTER 12

Case Study

Throughout this book, we have covered various concepts and techniques required to maximize project success through human performance. Here, these concepts and techniques will be applied to a situation in which a project manager is tasked with bringing high-level change to a company. The objective is to provide an end-to-end thought exercise requiring application of the concepts covered by Chapters 2 through 11.

BACKGROUND

The Success Company, Inc., generates $2.5 billion in revenue year over year and has grown mainly through ...

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