Chapter 4. Analyzing the IT Administration Model

Objectives

This chapter continues the analysis of business requirements by assessing the structure of IT management. We've separated this chapter from the rest of the business analysis because it deserves special attention. After all, it's the IT department! For uniformity, we'll continue our discussion of Electrico, but this time focus on IT.

  • Analyze the structure of IT management. Considerations include type of administration, such as centralized or decentralized; funding model; outsourcing; decision-making process; and change-management process.

  • This objective views the structure of IT from a business perspective by analyzing the business operations within the IT department. How the group determines ...

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