6

How the Process Works

As a manager or colleague, if you are not willing to ask for and accept feedback, then you don’t have the right to give it.

Silver Bullet

What are the Main Process Steps to Develop and Use a Workplace Covenant?

Just to be clear: the Workplace Covenant is not a complicated 12-step process. Actually, it is a simple seven-step process as described in Figure 6.1, the first four of which take place during the initial workshop to develop the covenants. The remaining three steps provide the ongoing follow-up needed to ensure that ERTAP develops and increases over time. Here is what happens at each step in some detail:

Figure 6.1The seven steps of the workplace covenant process.

Step 1: Initiate and Create

Initiate ...

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