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Measuring Leadership Development: Quantify Your Program's Impact and ROI on Organizational Performance by Rebecca Ray, Patti Phillips, Jack Phillips

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CHAPTER 2Failure and Success of Leadership Development

THIS JOURNEY OF accountability will begin with a reflection on the critical elements of successful leadership development. Success factors are often derived from identifying causes of failure. These two issues go hand in hand, and this chapter provides details on the main reasons why leadership fails to meet its potential, as well as the corresponding success factors that are developed from these failures. The conclusions here are based in part on a significant amount of experience in conducting ROI studies on leadership development and observing the reasons for success and failure in these studies. Some new research and a current literature review add to the data.

How Success and Failure ...

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