Measurement is a sampling process designed to tell us something about the universe in which we live that will enable us to predict the future in terms of the past through the establishment of principles or natural laws.
Walter A. Shewhart 1931
The purpose of this chapter is to examine and discuss the activities that are prerequisite to collecting and analyzing process performance data. The material will cover topics contained in the first three shaded blocks in Figure 2.1.
Measuring the software process commences with planning. Measurement planning progresses in three stages: identifying process management issues, selecting and defining the corresponding product and process measures, and integrating the resulting measurement ...