8 Getting Started
Things may come to those who wait, but only the things left by those who hustle.
Abraham Lincoln
Now it is your turn to apply the techniques that we have discussed and to share your experiences with us. In this chapter, we have summarized our discussions into ten steps for applying SPC. We have also put together a section that you may find yourself referring to from time to time—the frequently asked questions section. We have compiled this list of questions from customers that we have worked with, from attendees of conference presentations, and from our colleagues trying to understand, interpret, and apply SPC techniques in software engineering organizations. These questions have helped us in addressing, organizing, and formulating ...
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