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Meeting Design by Kevin M. Hoffman

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Introduction

Meetings Are a Design Problem

How well do the meetings you have every day do their intended job? Before you answer, consider how much of your career is spent in meetings. In more than twenty years of working in design, I’ve been in thousands of them. Some were good, but many weren’t—filled with agendaless rambling, unstructured discussion without outcomes, and needless aversion to conflict. And I’m the first to admit that I’ve made many meeting mistakes along the way. I’ve doodled out of boredom, distracted myself with unrelated emails and text messages, and even fallen asleep at least once—OK, maybe twice.

These negative experiences happened during a time when meetings were supposedly getting better. You can find new approaches ...

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