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Meeting Health Information Needs Outside Of Healthcare by Alla Keselman, Catherine Arnott Smith

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6

Who needs a health librarian? Ethical reference transactions in the consumer health library

Nancy C. Seeger     University Hospitals of Cleveland, Rainbow Babies & Children’s Hospital Cleveland, Ohio

Abstract

In the increasingly consumer-driven world of health care, individuals are called upon to share decision-making with health care providers regarding their own health or the health of someone they love. These consumers may have limited health literacy, and lack the resources needed to communicate with medical professionals effectively. As a result, many take advantage of the free access to an ever-growing amount of health information (with varying degrees of accuracy and reliability) on the Internet, often without the skills needed to find and ...

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