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Meeting Health Information Needs Outside Of Healthcare by Alla Keselman, Catherine Arnott Smith

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10

Re-envisioning the health information-seeking conversation

Insights from a community center

Prudence W. Dalrymple,  and Lisl Zach     College of Computing & Informatics, Drexel University, Philadelphia

Abstract

This chapter discusses insights gained about the information-seeking behaviors of a health disparities population served by a community center in North Philadelphia, based on focus groups conducted with members of that community. The findings suggest that participants' information seeking behaviors fell into three general categories: “Caregiver,” “Sufferer,” and “Surfer.” Examples of responses in each category of information seeking are given in the participants' own words. Building on an extensive literature review, this exploratory research ...

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