Introduction

Meetings are an essential part of the life of every organization. As a manager, one-quarter or more of your career will be spent in group meetings. As much as 70 percent to 80 percent of your career is going to be spent face-to-face and one-on-one with other people as well as in groups.

The more people there are in your workplace and the greater the complexity required for the performance of interrelated tasks, the more necessary it is for people to meet in groups to solve problems, make decisions, share information, and exchange views and opinions.

My favorite expression is that “meetings are management in action.” They are a major opportunity for you to display managerial competence (or lack thereof) as well as to develop ...

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