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Memory Dump Analysis Anthology, Volume 8b by Software Diagnostics Institute, Dmitry Vostokov

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Appendix

 

Patterns are Weapons for Massive Debugging

 

 

Crash Dump Analysis Checklist

General:

  • Symbol servers (.symfix)
  • Internal database(s) search
  • Google or Microsoft search for suspected components as this could be a known issue. Sometimes a simple search immediately points to the fix on a vendor’s site
  • The tool used to save a dump (to flag false positive, incomplete or inconsistent dumps)
  • OS/SP version (version)
  • Language
  • Debug time
  • System uptime
  • Computer name (dS srv!srvcomputername or !envvar COMPUTERNAME)
  • List of loaded and unloaded modules (lmv or !dlls)
  • Hardware configuration (!sysinfo)
  • .kframes 1000

Application or service:

  • Default analysis (!analyze -v

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