The facilitator’s perspective on IT support in innovation workshops

Sabine Schöne, Alexander Richter2, Michael Koche, Gerhard Schwabe2

Cooperation System Center, Bundeswehr University Muniche

Department of Informatics, University of Zurich2

 

Abstract

Supporting collocated meetings has always been an important field for CSCW. However, whereas solutions for video conferencing and presentation have been widely adopted, IT support to mutually edit artefacts has not yet found its way into practice. To contribute to a better understanding of the situation, we investigate perceived benefits and barriers of IT support using the example of interactive phases in innovation workshops. We conducted an interview study with professional facilitators of ...

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