Microsoft 365 For Dummies

Chapter 19

Getting Up Close and Personal

IN THIS CHAPTER

Taking charge of your personal profile and your narrative

Setting up verification methods in case you get locked out of your device

Learning how to be independent of IT by resetting your own password

Some of us have a love-hate relationship with our IT team. We love them when they recover a file we accidentally deleted forever just as we’re scrambling to meet a deadline. We hate them when, suddenly, Apple TV, YouTube, or Netflix quit working on a corporate device because it’s not work-related. As if! Do we really have to prove that Ted Lasso is critical for gaining leadership skills that can be applied in whatever role we play in the organization?

As someone who straddles both the end user and the IT domain, it can be challenging. As an early adopter, I push how far I can go with unsanctioned apps on my laptop because sometimes it’s easier to ask for forgiveness than to ask for permission. At the same time, my role in solution architecture requires that I work with IT teams to ensure technologies are deployed and adopted with the proper governance to protect corporate data.

As it turns out, there is a middle ground. With ...