© Stephan Bisser  2021
S. BisserMicrosoft Conversational AI Platform for Developershttps://doi.org/10.1007/978-1-4842-6837-7_1

1. Introduction to the Microsoft Conversational AI Platform

Stephan Bisser1  
Gratwein, Austria

Conversational AI (short for artificial intelligence) is a term which can be described as a subfield or discipline of artificial intelligence in general. This area deals with the question on how to expose software or services through a conversational interface, enhanced by AI algorithms. Those conversational interfaces usually range from simple text-based chat interfaces to rather complex voice and speech interfaces. The primary goal is to let people interact with software services through those conversational interfaces to ...

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