© Stephan Bisser  2021
S. BisserMicrosoft Conversational AI Platform for Developershttps://doi.org/10.1007/978-1-4842-6837-7_3

3. Introduction to Azure Cognitive Services

Stephan Bisser1  
Gratwein, Austria
Conversational apps and agents usually stand out from other applications by their intelligent capabilities. These intelligent skills can usually be categorized into the following categories:
  • Language

  • Speech

  • Vision

  • Decision

Within each of these categories, there can be found a lot of different use cases which a chatbot or conversational app could benefit from, may it be the ability to understand messages sent by users in the form of text or the competence to turn spoken words into text for further processing. Microsoft provides a set of APIs called ...

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